Operations and Compliance Manager
FreeWorld is seeking a detail oriented, self-driven, adaptable, get shit done Operations and Compliance Manager to work with FreeWorld’s Chief of Staff. The Operations and Compliance Manager will help with a range of priorities from helping with operational support, to compliance, to assisting our Chief of Staff with scaling FreeWorld across the nation. The ideal candidate can work at a high level, but is not afraid to sweep the floors (no ego). You are hungry to learn, data driven in your work, and meticulous. You are incredibly organized and an excellent communicator. You are the Chief of Staff’s right-hand person and a force-multiplier. Above all, you are incredibly passionate about our mission and believe that everyone deserves a legitimate second chance.
To end the era of mass incarceration and generational poverty by:
- Placing returning citizens into high wage careers at scale.
- Developing a self-sustaining revenue model to accelerate our growth. Today, we are using income share agreements.
- Creating systemic change by leveraging our incredibly deep layers of graduate data in partnership with the Criminal Justice System to become the Gold Standard for re-entry.
What you’ll do
- Create job descriptions
- Provide training and technical support for new employee onboarding
- Conduct research into new markets for expansion
- Process all trucking invoices
- Manage communication with trucking schools
- Invoice trucking companies for placement fees
- Support tracking of employee benefits and reimbursements
- Coordinate the ordering and delivering of gifts, swag, and other perks with students, supporters, and employees.
- Ensure smooth and efficient operation as a non-profit organization by seeking out non-profit discounts, reducing the number of unused licenses for software, and negotiating rates as appropriate
- Coordinate travel as needed
- Help triage user emails, questions, and inquiries from external stakeholders
- Research and implement new FreeWorld initiatives
- Conduct annual income verification and background checks of graduates
- Managing technology, operational systems, applications and accounts
- Manage State and Federal reporting requirements
- Non-profit and overall compliance management
- Risk Management
- Maintain Policies and Procedures
- Support with completing documentation
- 3-5 years of experience in an operations role
- Excellent interpersonal, listening, verbal, and written communication skills
- Self-organization, independence, excellent judgment, efficiency, and ability to meet deadlines
- Curiosity, flexibility, and ability to learn quickly
- Motivated by our mission
- Desire to build something that makes an impact
- Experience in a startup environment
- Experience working with a tech company/non-profit
- Impacted by the criminal justice system (not required)
Where you’ll work
FreeWorld is a 100% remote company.
Board of Directors
Matt Mochary - Serial entrepreneur, VC, social entrepreneur, CEO coach
Jason Green - Founder - Emergence Capital, Endeavor, Kauffman Fellows
Andy Bromberg - Co-Founder and President - CoinList
Jason Wang - Founder/CEO - FreeWorld
Michelle De La Isla - DRK Managing Director
- We have a 15 minute introductory call. If we love each other, then…
- You read all of this documentation and sleep on it. If in the morning, you are still super-excited then…
- You write up a 1-page version of an Issue / Proposed Solution about a real issue in your life. To understand how it works, please read Decision-Making (8min).
- You talk to other members of the team.
- We talk again to go through your background for me to know who you worked with.
- We agree on terms, pending references. I talk to a few of the folks that you worked with.
- We start working together on a 30-day contract. If we both think it’s a fit, this moves to a full time role.
Compensation and Benefits
The compensation for this position is based on experience, but we are targeting $55k - $65k.
- Remote work flexibility
- Health insurance, dental, and vision coverage
- Unlimited PTO
- Fun, fast paced environment
- Creating tremendous impact at scale